Discover a True Partner Experience: Become our valued customer
Skip to main content
press
releases
Press

D&H NAMED "TOP BROADLINE DISTRIBUTOR" IN 9TH ANNUAL ASCII DISTRIBUTION SURVEY

Suzanne Mattaboni
Suzanne Mattaboni Communications
For D&H Distributing
(610) 261-4560
suzgm@aol.com

For Immediate Release:

D&H NAMED "TOP BROADLINE DISTRIBUTOR" IN 9TH ANNUAL ASCII DISTRIBUTION SURVEY
Untitled Document

D&H Wins or Ties 12 out of 16 Categories in the Survey, Surpassing Other Distributors re: Website Ease of Doing Business, Credit Offerings, Tech Support, Price, and Issue Resolution

HARRISBURG, PA - April 25, 2018 - D&H Distributing, a major provider of SMB and consumer technologies to the North American high-tech channel, is proud to announce it has been named Top Broadline Distributor in 2017 as rated by ASCII members for the ninth year in a row--as many years as the survey has been conducted. D&H won top marks in 12 of the survey’s 16 categories, winning six outright and tying for top score in another six. This is one of the highest scores D&H has garnered in this report over its nine-year history. In contrast, the distributor that received the next-highest overall score in the survey won in only two categories outright and tied in four, according to ASCII.

ASCII CEO and Chairman Alan Weinberger and Chief Operating Officer Doug Young visited D&H’s Harrisburg headquarters on April 24 to present the distributor with an in-person award, recognizing the company as Distribution Partner of the Year for 2017. Several regional ASCII members/D&H resellers attended the presentation to demonstrate ongoing support for D&H’s offering.

The ASCII Distribution Survey is the result of responses from more than 100 ASCII members, who were asked to rate their distribution partners regarding a range of business experiences. In addition to the category wins, D&H finished at or above average in 14 of the 16 categories. The company received particular accolades from ASCII members for disciplines such as ease of web site use, credit availability (an area that spiked for D&H in the survey this year), and timely and accurate shipping.

“We’re always excited to hear that we earned high marks from ASCII’s members in the association’s annual survey. Their data provides us with vital insights as to how our services are being received and put to use in the field,” said Dan Schwab, co-president at D&H Distributing. “ASCII’s independent and small business VARs embody the profile of solution provider that D&H aims to support when developing its programs and strategies. We cater our campaigns, such as the HPE HERO and our newly-launched Cisco Meraki Driven programs, to bolster these solution providers. Their unique requirements are often unobserved by larger tier, competitor programs. We’re thrilled to receive validation that resellers consistently derive the intended value from these SMB-tailored efforts.”

D&H Won First Place in the Following Survey Categories:
• Ease of doing business with tech support
• Ease of doing business with credit department
• Adequate credit provided
• Price
• Quick issue resolution
• Website ease of use

D&H Tied for First Place in the Following Survey Categories:
• Accurate shipping provided
• Convenience of warehouse locations
• Knowledgeable and helpful sales reps
• Post-sales support
• Pre-sales support
• Timely Shipment

“D&H outpaced any other broadline distributor in the survey,” said ASCII’s Weinberger. “The company has performed superbly in our report year after year. We’re excited but not surprised that the support and range of services that D&H extends to the SMB marketplace has ingratiated them to ASCII’s membership.”

The ASCII Group is a growing community of independent MSPs, resellers, and solution providers throughout North America, offering members leveraged purchasing programs, education and training, knowledge sharing among peers, and discounts on business services. Founded in 1984, ASCII is the world’s oldest and largest group of independent IT solution providers, integrators and VARs.

Resellers can find out more about a D&H distribution partnership by calling (800) 340-1001 or visiting dandh.com. There’s no fee to fill out a new customer application to become a D&H reseller.

About D&H Distributing
D&H Distributing believes the most important element of doing business is developing relationships for mutual success. The company continues to build upon its 100-year-old culture by providing its manufacturers, co-owners, and partners with the utmost customer care, consultative guidance, and multi-market expertise. As one of North America’s leading technology distributors, it delivers a wealth of enablement resources and hands-on support services that empower resellers in the IT channel.

The company engages with solution providers, integrators, and VARs to meet current business challenges, as well as forecast their evolving, real-world needs and prospects for lucrative growth opportunities. D&H maintains a special focus on independent VARs expanding their competencies in areas such as hosted and cloud services, the modern mobile workplace, comprehensive SMB server networks, and cross-market expertise across the small business, education, healthcare, and government verticals, to name a few. The company's value proposition includes professional marketing resources, a new transactional service model, dedicated Solutions Specialists, and a highly-lauded webcast training venue; plus reseller engagement events such as technology trade shows, roundtable opportunities, training “track” sessions, and hands-on “lab” sessions.

The distributor is headquartered in Harrisburg, PA, in the US and in Brampton, Ontario, in Canada. Additional warehouses are located in Atlanta, GA; Chicago, IL; Fresno, CA; and Vancouver, BC, Canada. Call D&H toll-free at (800) 340-1001, via www.dandh.com, or follow the distributor’s Facebook and Twitter feeds, https://www.facebook.com/DandHDistributing/ and @dandh.

#