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D&H DEVELOPS "THREADCAST," STUDENT/TEACHER BUNDLES, TASK FORCE TO HELP PARTNERS MEET NEW DEMAND FOR COLLABORATIVE TECH

Suzanne Mattaboni
Suzanne Mattaboni Communications
For D&H Distributing
(610) 261-4560
suzgm@aol.com

For Immediate Release:

D&H DEVELOPS "THREADCAST," STUDENT/TEACHER BUNDLES, TASK FORCE TO HELP PARTNERS MEET NEW DEMAND FOR COLLABORATIVE TECH

- As Work-From-Home Requirements Spike Due to COVID-19, D&H Creates Relevant Content and Turn-Key Solutions Encompassing Microsoft Teams, Dropbox, Intermedia, and Ring Central to Help MSPs Outfit Their Clients Through This Crisis -

HARRISBURG, PA - March 20, 2020 - D&H Distributing announces it has developed multiple strategies to support its partners as they work to meet the influx of technology needs in the face of COVID-19. This includes the establishment of a Mini Task Force to develop relevant solutions that will help end-companies transition their employees to work-from-home environments, in addition to creating bundles for students and teachers to continue their educational instruction programs remotely. A message from D&H's co-presidents can be found at www.dandh.com/covid-19. D&H has dedicated an email address, partnerpriority@dandh.com, to escalate any urgent partner inquiries.

"We're seeing high demand among our partners for collaborative technologies including hardware, software, cloud-based infrastructures, and services in order to quickly equip their customers for telecommuting," said Dan Schwab, co-president at D&H Distributing. "MSPs are working hard to meet this new demand, while dealing with the stresses of mitigating the virus in their own offices and personal lives. D&H is committed to providing the resources, solutions, and services that will help them accomplish this. Our teams have literally been available 24/7 for partners to help with product needs."

D&H itself has made a lightning-fast turnover in converting its staff to virtual work environments. Over a three-day period, the company outfitted 98 percent of its co-owner personnel to work from home. In addition, the distributor immediately pivoted its scheduled D&H THREAD technology conference to a virtual engagement in just a 72-hour period. The virtual offering, "D&H THREADcast" will go live on March 26, the same day the physical event was originally scheduled. Sessions will focus on topics that are relevant during the COVID-19 social distancing period, including business continuity, UC/collaboration, cloud services, and security.

D&H THREADcast has been designed to be conscious of partners' time in light of how their workloads and availability have changed, ensuring content is accessible, engaging, relevant, and specific to their needs. The THREADcast will be best live for real-time engagement, but partners will be able to view and participate on-demand at their convenience for weeks after.

"D&H has consistently delivered vital support to the marketplace for 102 years, including through a long list of global emergencies. The MSP community can rely on us to help facilitate their goals and provide a seamless partner experience. D&H has the history, the competency, and the business continuity investments in place to overcome adversity, even of this magnitude," continued Schwab. "Our MSPs have been asked to keep the greater business community functional through the deployment of robust solutions, and that effort can only reduce the long-term economic effect of these events. We're proud of the invaluable role the channel has been called upon to play in helping to address the repercussions of this crisis, and we're dedicated to supporting them."

D&H's proactive strategies to support MSPs through this period include the following:

  • The distributor is working closely with manufacturers to increase availability of key in-demand product categories, including laptops, mobile devices, displays, WiFi solutions, cloud-based storage and infrastructure, security, unified communications services, plus mobile peripherals and accessories.
  • D&H has quickly built a Mini Task Force to help create a relevant solutions integrating hardware, software, cloud, and DaaS (Device as a Services) licensing programs, to help MSPs quickly acclimate their end-customers to remote workplace or instructional environments.
  • D&H is creating SMB product bundles to guide MSPs in the sale of collaboration solutions which will incorporate mobile, cloud, and security solutions. This will include:
    • A remote student/teacher bundle
    • A telemedicine bundle
  • Through the new Task Force, D&H is building educational content for MSPs on business continuity and collaboration, incorporating solutions like Microsoft Teams, Dropbox, Intermedia, and Ring Central. This includes an existing business continuity Solutions Lab webcast, available on-demand.
  • The company is compiling a partner resource list outlining categories and vendors that can create turn-key solutions for a successful plan to help ease disruption in the marketplace.
  • D&H is also finalizing an MSP/VAR Checklist to help partners ask the right questions and compile comprehensive, requisite information for each project, so they can quickly move forward with installations.
  • D&H is looking to support and assist partners through this crisis, allowing them to do the same for their business customers, in hopes of helping everyone in the channel mitigate the business impact of the Coronavirus quarantines.

As we continue to face serious challenges, D&H will continue to develop solutions, services, and best practices to support its customer base. Partners can call (800) 877-1200 to speak to a D&H account representative, or visit www.dandh.com for information.

About D&H Distributing

D&H Distributing believes the most important element of doing business is developing relationships for mutual success, delivering superior engagement experiences to its community of partners and employee co-owners. The company continues to build upon its 100-year-old culture, providing a wealth of partner enablement resources, multi-market expertise, and consultative services. D&H maintains a focus on independent VAR and MSP partners, expanding their competencies in areas such as cloud services, ProAV, collaboration, UCC, mobility, and server networks across a range of markets. Its value proposition includes highly-lauded training opportunities and partner engagement events, dedicated Solutions Specialists, certifications, professional marketing resources, and an expanding digital Cloud Marketplace.

D&H has been named to the Forbes List of America's Largest Private Companies since 2009, and is among the top five companies on that list in Pennsylvania. One of Harrisburg's largest employers, the distributor is headquartered in Harrisburg, PA, in the US and Brampton, Ontario, in Canada with warehouses in Atlanta, GA; Chicago, IL; Fresno, CA; and Vancouver, BC, Canada. Call D&H at (800) 877-1200, visit www.dandh.com, or follow the distributor's Facebook, LinkedIn, and Twitter feeds, https://www.facebook.com/DandHDistributing/, https://www.linkedin.com/company/dandhdistributing/, and @dandh.

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