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D&H WINS 11/TIES 3 OUT OF 16 CATEGORIES IN ASCII'S 2014 DISTRIBUTION SURVEY

Suzanne Mattaboni
Suzanne Mattaboni Communications
For D&H Distributing
(610)261-4560
suzgm@aol.com

For Immediate Release:

D&H WINS 11/TIES 3 OUT OF 16 CATEGORIES IN ASCII'S 2014 DISTRIBUTION SURVEY

For the 6th Year in a Row, D&H Leads a Majority of Categories such as Ease-of-Doing-Business, Accurate and Timely Shipping, Knowledgeable Reps, Quick Issue Resolution and More

HARRISBURG, PA - February 5, 2015 - D&H Distributing, the leading North American computer products and consumer electronics distributor, is proud to announce it is has won 11 and tied 3 of the sixteen categories in The ASCII Group's 2014 Distribution Survey, which was compiled in November of 2014. The survey is a result of responses from 100 of the group's members, mostly consisting of small business resellers. Members were asked to rate a selection of ASCII distributors according to criteria that affects their level of satisfaction. D&H topped more categories than any other broadline distributor in the survey, for the sixth year in the row, comprising every year that ASCII has conducted the survey.

D&H Distributing led the following categories among ASCII partners in the survey:

  • Accurate shipping
  • Quick issue resolution
  • Convenience of warehouse locations
  • Shipping and handling charges
  • Ease-of-doing-business with sales reps
  • Timely shipment
  • Ease-of-doing-business with tech support
  • Website ease-of-use
  • Ease-of-doing-business with credit department
  • Adequate credit provided (tie)
  • Knowledgeable and helpful sales reps
  • Post-sales support (tie)
  • Pre-sales support
  • Product availability (tie)

ASCII's COO and Senior Vice President Doug Young and its Chairman and CEO Alan Weinberger presented D&H Distributing's Senior Vice President of Sales Jeff Davis with an award commemorating the win on February 3, 2015. The presentation took place at the D&H corporate headquarters in Harrisburg, Pennsylvania. Young and Weinberger were accompanied by representatives from three local ASCII reseller companies and D&H customers: Alan Feldman of Virtual October (York, PA); Joe Wright, Jr. of Central PA Technologies (Columbia, PA); and Ryan Bowman of Esh Computer Center (Gap, PA).

"I am not surprised to find that D&H Distributing once again topped the list of contenders in our annual survey," said Young. "Year after year, the company's support and performance has impressed our membership and contributed to the success and growth of our mutual customers."

"It's an honor to receive such recognition from ASCII's VARs. As a distributor, we're glad that our level of service has remained effective over the years," said Jeff Davis, senior vice president of sales at D&H Distributing. "D&H learned decades ago that our success depends on that of our resellers in the field, so we're vested in helping to develop their businesses through training, programs and personalized support. We won't waver in that commitment."

"D&H has consistently shown itself to be a dedicated partner for ASCII's membership," said Young. "Based on six years of feedback, their steadfast support of the small business channel has had a long-term impact on the solution provider community."

About D&H Distributing

As the nation's leading technology distributor, D&H provides a wealth of resources to empower the dealer, retailer, installer and reseller channel, delivering a broad selection of categories, products and applications. The company's offerings span the areas of consumer electronics, mobility, home entertainment, home networking and automation, small office/home office, video surveillance, digital imaging, video gaming, sports and recreation, home and outdoors and more. D&H's multi-market expertise, account-dedicated sales teams, sterling service and flexible financing options are unmatched in the industry.

With an impressive 97-year history serving as a trusted advisor to the consumer electronics supply channel, D&H has been able to consistently reinvent itself based upon changing market conditions. The company prides itself on creating business partnerships with an astute focus on ease-of-doing-business, relationships, value, performance and service.

D&H ships out of five separate locations in North America, including its US headquarters in Harrisburg and its Canadian headquarters in Brampton, Ontario. Additional US warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Call D&H toll-free at (800) 340-1001 or visit www.dandh.com.

About The ASCII Group, Inc.

The ASCII Group is a vibrant reseller community of independent MSPs, VARs, and other solution providers. Formed in 1984, ASCII has more than 70 programs that provide turnkey cost-cutting strategies, innovative business building programs, and extensive peer interaction. ASCII members enjoy benefits such as marketing support; educational information; group purchasing power; increased leverage in the marketplace; and multiple networking opportunities. These programs enable ASCII members to increase revenue, lower operating costs, and grow service opportunities. You can learn more at www.ascii.com or by calling 800-394-2724.

ASCii

Photo caption: (L-R) Pat Donovan, Senior Director Sales, D&H Distributing; Alan Weinberger, Chairman & CEO, The ASCII Group; Jeff Davis, Senior Vice President of Sales, D&H Distributing; Doug Young, COO & Senior Vice President, The ASCII Group

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