Suzanne Mattaboni
Suzanne Mattaboni Communications
For D&H Distributing
(610) 737-2140
suzanne@mattaboni.com

For Immediate Release:

D&H DISTRIBUTING LAUNCHES ITS “TECHNOLOGY SOLUTIONS PROGRAM,” HELPING VARS WITH PROOF-OF-CONCEPT FOR SOPHISTICATED INSTALLS

— Program Includes an Upgraded Solutions Lab with a 24-foot-wide 4K Ultra HD Videowall, Providing Training, Demo Space, & Enhanced Pre-Sales Support —

HARRISBURG, PA – August 8, 2023 – D&H Distributing, a major provider of SMB, mid-market, and consumer technologies to the North American channel, announces it has launched its new Technology Solutions program, an upgraded expansion of the company's pre-sales support offering. The program leverages a state-of-the-art, dual-purpose training and demo facility at the D&H headquarters in Harrisburg. A select group of SMB VARs are now privy to a roster of vendor-supported training in this facility, including both live, hands-on offerings and virtual opportunities. These VARs can build proof-of-concept solutions using market-leading equipment in areas such as ProAV, esports, and videoconferencing. VARs can also use the facility to hold their own training events or end-customer demos. Lab events can be attended live and/or broadcast simultaneously to off-site locations.

To support this program, D&H's Solutions Lab recently installed a 24-foot-wide, 6' x 2' razor bezel tile display videowall to showcase the "ProAV Experience,” designed to effectively manage high bandwidth/high resolution signals, with an eight-input-by-eight-output UHD signal matrix switcher at its core. This videowall installation will serve as a demo model for solution providers. It was deployed with ample support from D&H vendor partner Gefen, who helped supply a robust signal distribution matrix to match its high-performance Phase 1 solution design.

Two years in the making, the program offers one of the most advanced technical Modern Solutions ProAV training venues available for resellers. The Technology Solutions program was created to allow D&H's architects and technicians to comprehensively interact with resellers. The goal is to empower them with hands-on experience in these complex and still-evolving areas; for instance, enabling them to outfit the new hybrid work and learning environments that are becoming so prevalent in the business community. The Lab can help resellers looking to tackle advanced deployments like esports videogaming arenas, high-end commercial digital signage, and SOC or SIEM data centers.

The program will offer three tiers for partners: the Explore, Empower, and Enable levels.

• Explore: D&H's Solutions Experts will provide recommendations on how to proceed with complicated projects in areas such as ProAV and collaboration. This tier is for entry-level D&H partners.
• Empower: Partners who do a certain level of business with D&H will have access to the distributor's certified engineers and subject matter experts for guidance on impending installations. Partners will be able to schedule time in the upgraded lab with D&H's technicians to build large-scale infrastructure projects, live on-site.
• Enable: Trainings are hosted by D&H sales engineers on behalf of the distributor's vendor partners. The Technology Solutions team will reach out to eligible customers on a quarterly basis to engage them in training opportunities, including in conjunction with D&H's THREAD technology events.

A series of vendors have already committed to providing resources and content for the Technology Solutions program, including Black Box, Buffalo, CyberPower, Dell, HPE, HPI, Intel, LG, Logitech, Microsoft OEM, MSI Systems, NETGEAR, Samsung Electronics SSD, Sharp NEC, Ubiquiti, and Zyxel. D&H continues to have discussions with additional manufacturer partners about the program.

The Lab has been host to successful manufacturer events, including a training conducted by Harman Professional Solutions (ProAV/audio). This vendor organized a three-hour session on "the hybrid knowledge transfer experience, leveraging Microsoft Teams solutions.” It involved a wireless share presentation, a technical demo utilizing the newly-installed videowall, and a Q&A on the future of design. Close to 30 people attended in-person, and Harman simultaneously live-streamed the event to additional participants at other locations.

"The Technology Solutions program allows a growing number of partners to have live experiences with technologies they may not otherwise have the opportunity to trial in the field. Some of these solutions are still new and evolving, and with the speed that technology advances, their functionality changes frequently,” said Jeff Hunt, sales engineer manager at D&H Distributing. "Our market is transforming so quickly that it's difficult for resellers to keep up with the developments that drive it. At D&H's newly-outfitted Solutions Lab, they can test proof-of-concept and deliver on installations like large-format displays or major hybrid collaboration projects, giving them greater confidence and experience with these in-demand categories.”

The Technology Solutions program has initially engaged a select group of resellers, mostly in the SMB sector, and will continue to grow both in scope and in the number of partners who are involved in the program.

"Vendor partners like Gefen are proposing phase two installations for the Lab as the program expands,” added Jason Fregede, senior sales engineer at D&H Distributing. "D&H's Technology Solutions team is here to make sure that partners have more than just conceptual product knowledge. We provide actual, first-hand, physical immersion in these environments.”

Partners can visit www.dandh.com/solutionslab or www.dandh.com/technicalsolutions for information, or call (800) 877-1200 to speak to a dedicated account representative.

About D&H Distributing

D&H Distributing supports resellers and MSP partners in the corporate, small-to-midsize business, consumer, education, and government markets with endpoints and advanced technologies, as well as differentiated services. D&H is ready to fill new market needs created by consolidation in the marketplace. Now in its 105th year (www.dandh.com/anniversary), its vendors and partners are confident in its ongoing ability to provide a wealth of enablement resources, multi-market expertise, credit options, and consultative services. D&H is agile in response to the needs of its VAR and MSP partners, demonstrating resilience through decades of industry mergers and market disruption, overcoming everything from wars and recessions to pandemics.

The company works to expand the competencies of its partners in areas such as cloud services, ProAV, collaboration, UCC, mobility, Esports, digital displays, smart home automation, video surveillance, digital imaging, and server networks across a range of markets. Its value proposition includes highly lauded training opportunities and partner engagement events, dedicated Solutions Specialists, certifications, professional marketing resources, and an expanding digital Cloud Marketplace.

The distributor is headquartered in Harrisburg, PA, in the US; and in Brampton, Ontario, and Vancouver, British Columbia, in Canada. Additional warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Engage with D&H toll-free at (800) 877-1200, via www.dandh.com, or follow the distributor's Facebook, LinkedIn, and Twitter feeds, https://www.facebook.com/DandHDistributing/, https://www.linkedin.com/company/dandhdistributing/, and @dandh.

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