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D&H DISTRIBUTING WINS TOP DISTRIBUTOR IN ASCII'S 2016 DISTRIBUTION SURVEY

Suzanne Mattaboni
Suzanne Mattaboni Communications
For D&H Distributing
(610) 261-4560
suzgm@aol.com

For Immediate Release:

D&H DISTRIBUTING WINS TOP DISTRIBUTOR IN ASCII'S 2016 DISTRIBUTION SURVEY

— The Distributor Won or Tied More Categories Than Any Other Distributor in the Annual Survey, and Has Done So Among Broadline Distributors Every Year Since the Survey Was Implemented —


HARRISBURG, PA — February 27, 2017 — D&H Distributing, the leading North American computer products and consumer electronics distributor, announces it has won Top Distributor in The ASCII Group’s 2016 Distribution Survey, winning or tying more categories than any other broadline distributor. The company won six categories and tied four more, earning ten of the highest rankings in the survey. Two of the areas where D&H excelled (timely shipment and accurate shipping) were singled out by members as the most important of the categories.

The ASCII survey asks more than 100 resellers within the group’s membership to quantify their buying habits and experiences with their distribution partners in 16 different areas. D&H has in fact earned the highest number of wins/ties of any broadline distributor in the ASCII survey every year since the report was first established eight years ago.

D&H won or tied for highest score in the following categories:
• Accurate shipping
• Ease of doing business with sales reps
• Knowledgeable and helpful sales reps
• Post-sales support
• Pre-sales support
• Website ease-of-use
• Convenience of warehouse locations
• Ease-of-doing-business with tech support
• Quick issue resolution
• Timely shipment

The survey revealed further insights about D&H and its relationship with ASCII’s mostly-SMB reseller membership. For example, more of the surveyed ASCII members maintain a distribution partnership with D&H than any other distributor in the report. And D&H scored an above-average rating in 12 of the 16 categories.

ASCII’s Chairman and CEO Alan Weinberger and Chief Operating Officer Doug Young visited D&H’s Harrisburg headquarters on February 22 to present the distributor with an in-person award, recognizing them as the top performer in the survey. Several regional ASCII members also attended the presentation to demonstrate ongoing support for D&H’s offering.

“We’re always excited to receive confirmation that ASCII members have valued our support over the years. They represent the VAR profile to whom we cater most of our efforts:  the independent solution provider selling into small business markets,” said Jeff Davis, senior vice president of sales at D&H Distributing. “Such a high level of satisfaction validates our North American Service model, which is focused on personalized support. We’re elated to hear this strategy is effective, and we look forward to continuing our mutually beneficial relationship with The ASCII Group.”

“D&H Distributing has always done an outstanding job of supporting ASCII members, helping those solution providers to develop their businesses, seize opportunities, and succeed in the channel,” said ASCII Chief Operating Officer Doug Young. “We’re thrilled, although never surprised, to see them repeatedly emerge as a top performer in our annual research.”

D&H customers can call (800) 340-1001 for more information or to find out how to become a D&H customer. Visit www.dandh.com.


About D&H Distributing
D&H Distributing believes the most important element of doing business is developing relationships for mutual success. The company continues to build upon its 99-year-old culture by providing its manufacturers, co-owners, and partners with the utmost customer care, consultative guidance and multi-market expertise. As one of North America’s leading technology distributors, it delivers a wealth of enablement resources and hands-on support services that empower resellers in the IT channel.

The company engages with solution providers, integrators, and VARs to meet current business challenges, as well as forecast their evolving, real-world needs and prospects for lucrative growth opportunities. D&H maintains a special focus on independent VARs expanding their competencies in areas such as hosted and cloud services, the modern mobile workplace, comprehensive SMB server networks, and cross-market expertise across the small business, education, healthcare, and government verticals, to name a few. The company's value proposition includes professional marketing resources, a new transactional service model, dedicated Solutions Specialists, and a highly-lauded webcast training venue; plus reseller engagement events such as technology trade shows, roundtable opportunities, training “track” sessions, and hands-on “lab” sessions.

The distributor is headquartered in Harrisburg, PA, in the US and in Brampton, Ontario, in Canada. Additional warehouses are located in Atlanta, GA; Chicago, IL; and Fresno, CA. Engage with D&H toll-free at (800) 340-1001, via www.dandh.com, or follow the distributor’s Facebook and Twitter feeds, https://www.facebook.com/DandHDistributing/ and @dandh.

 

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