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Easy DaaS IT

Up-to-date, secure devices are essential to business productivity. But because small business owners and IT leaders have an array of tasks, device refreshes are often extended well beyond their due dates.

Device as a Service (DaaS) is a multi-year agreement in which procurement, deployment, device management, services and lifecycle management are all handled by you for a low monthly fee.

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Why would my clients want to pay a monthly fee for a device versus simply buying one outright?

  • Deploy only the devices they need, with options to flex up or down
  • Transition device procurement from a captial expense to an operating expense
  • Reduce IT workload by offloading procurement and management

What's the difference between DaaS and Leasing?

  • With DaaS, the device hardware is only one component of the service offering. Clients also have the option to select from various services such as configuration, optimization, maintenance, and device refresh.
  • DaaS bundles the device hardware and DaaS services into a single contract. Leasing does not include any services.
  • Unlike a typical lease, DaaS offers the option to add hardware and DaaS services, allowing your clients to adjust to changing business conditions.

What are the benefits to you, the reseller?

  • You control the customer lifecycle which means a predictable revenue stream
  • Add additional profitability through services
  • Sell based on value, not price
  • Partner profit is paid up front

DaaS Program Overview

Robust Selection of Devices

  • Tablets
  • 2-in-1
  • Laptops/Notebooks
  • Workstations
  • Desktops

Modern PC Refresh

  • Refresh is built-in to a subscription-based program, eliminating 4+ year old devices
  • Customer satisfaction and retention increases as your clients increase productivity, become more secure, and perform at a higher level while reducing costs.

White Glove Services

  • Imaging & Asset tagging
  • On-Site Device Deployment
  • On-Site Device Decommission
  • Services can be delivered by D&H or the partner

End-to-End Lifecycle Support

  • 24/7/365 North American Based Tech Support for OS & Hardware Troubleshooting
  • On-Site Maintenance (Can be Partner Delivered)
  • Break/Fix and Replacement
  • 24- or 36-Month Subscription Term Options

DaaS Services

Support and Lifecycle Management

Unlimited North American Based Level 1 and Level 2 Support are built into the program

Level 1 Support:

DaaS Technical Support Center - 24/7/365

Level 2 Support:

DaaS Field Engineer* - On-Site Next Business Day

DaaS Repair Depot - Off-Site 5-Business Days

*Can be partner delivered service

DaaS Pricing & Term Options

The price structure is comprised of the following formula:
Device + Service + Add-Ons (optional) = DaaS (Solution total cost)

Contract's total per month price is contingent upon the desired term:
24 Month - total cost of DaaS Solution financed for a 24 month term
36 Month - total cost of DaaS Solution financed for a 36 month term

Fleet Flexibility Workforce Scaling

Flex-up or Flex-down to fit changing business needs.

Featured DaaS Device Partners